The award recognises the hotel’s efforts to be among the best in its field, valuing excellence in client service, design, environment and management.
In Madrid this week the Hotel Botánico has received the Spanish Luxury Hotel award in the Best Luxury Wellbeing Hotel category. The nominees were carefully selected by top professionals in the sector, such as Carlos Díez de la Lastra – Manager of Les Roches Marbella; Virginia Ururita – CEO of Made For Spain & Portugal; Domenec Biosca – founding president of Educatur; and Hans Müller – Director of contracting hotels for the Thomas Cook group.
These awards recognise the efforts of hotels to be among the best in their field, valuing excellence in customer service, design, environment and management. There were 89 hotel facilities throughout Spain which put themselves forward to be considered for the awards, of which three finalists were selected in each of the 13 categories.
The selection and evaluation criteria are based on meeting the required profile in terms of interior and exterior design, luxury, management and guest service. The design of the hotel, its comfort, its surroundings and the sensitivity of its personnel in making the guests feel good are also elements valued by the jury when making a decision.
Finally, the winners were chosen via online voting and by the audience through interactive voting during the gala held on June 6 at the Westin Palace Hotel in Madrid, where the Hotel Botánico was awarded the highest prize in its category.
This recognition is in addition to other recent distinctions – such as the TripAdvisor Certificate of Excellence from the opinion website, obtained annually since 2011 – and to awards of international relevance such as the TUI Holly , the HolidayCheck award and other awards that recognise the environmental management of the Botanical Hotel and its commitment to the care and protection of its environment and the wellbeing of the local economy, through its use of locally grown and produced goods.
Undoubtedly, the Hotel is a fine management model and all its many recognitions reflect its firm dedication and commitment to corporate social responsibility. In addition, the Hotel increases and strengthens its already consolidated trajectory in the luxury segment of the tourist industry in the Canary Islands, thus guaranteeing the quality of the hotel offer in the islands, both in terms of service and infrastructure.